Rockipedia Terms of Service

1. Who We Are

The Services are provided by NOVAX TECHNOLOGY LIMITED, with a registered address at Flat K, 11/F, Yuet Ming Building, 129 King’s Road, Eastern District, Hong Kong (referred to as “we,” “us,” or “our”).

2. Eligibility

You must be at least 13 years old (or the minimum age of digital consent in your country of residence, if higher) to use the Services. If you are between 13 and the age of majority in your jurisdiction, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3. Changes to These Terms or the Services

We may update these Terms or the Services from time to time. When we make material changes, we will notify you in advance, for example through an in-app notice or email, and update the “Last Updated” date above. Your continued use of the Services after the changes take effect constitutes acceptance of the updated Terms. We may modify, suspend, or discontinue any part of the Services at any time.

4. The Services

4.1 Rockipedia provides AI-based identification tools that analyze photos of rocks, minerals, crystals, and gemstones and return possible matches, related information, and educational content.

4.2 Identification results are generated by automated machine-learning models and are provided for informational and entertainment purposes only. They do not constitute professional gemological, geological, or appraisal advice, and are not a certification, grading, valuation, or authenticity determination by any accredited laboratory or professional. You should not rely on identification results for purchase, sale, valuation, or any other consequential decisions. For professional determinations, please consult a qualified gemologist, geologist, or accredited laboratory.

5. Accounts

Some features may require you to create an account or sign in using a third-party service. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must provide accurate information and keep it up to date, and you agree to notify us immediately of any unauthorized use.

6. Subscriptions, Auto-Renewal, and Purchases

6.1 The App may offer subscriptions (“Subscription”) or other in-app purchases that unlock premium features.

6.2 All payments are processed by Apple through your iTunes or App Store account (Apple ID). We do not process or store your payment card details.

6.3 Subscriptions automatically renew at the end of each billing period (for example, weekly, monthly, or yearly) at the then-current price, unless auto-renewal is turned off at least 24 hours before the end of the current period.

6.4 You can manage or cancel a Subscription at any time in your Apple Account Settings. Cancellation takes effect at the end of the current paid period. You will not receive a refund for the unused portion of the current period.

6.5 Prices may change from time to time. We will notify you of any price change and, where required, obtain your consent before charging the new price.

6.6 If you are offered a free trial, the trial period begins when you start the trial, and you will be charged at the end of the trial unless you cancel before the trial ends. We may limit the number of free trials offered to each user.

6.7 Refunds are handled by Apple in accordance with Apple’s refund policies. We cannot process refunds directly. To request a refund, please follow Apple’s procedures (for example, report a problem in your purchase history).

7. License and Use Restrictions

7.1 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App for your personal, non-commercial use.

7.2 Unless permitted by applicable law, you may not: copy, modify, distribute, sell, or lease any part of the Services; reverse engineer, decompile, or attempt to extract the source code of the App; remove or alter any proprietary notices; use the Services to build a competing product; or use automated tools (including scrapers, bots, or crawlers) to access or collect data from the Services.

8. User Content

8.1 “User Content” means photos and other information you submit to the Services for identification.

8.2 You retain all rights in your User Content. You grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, store, process, and display your User Content solely to provide, maintain, and improve the Services, including training and improving our identification models in anonymized or aggregated form.

8.3 You represent and warrant that you have all necessary rights to submit your User Content and that it does not infringe the rights of any third party or violate applicable law.

8.4 Please do not submit photos that contain personal information of identifiable individuals other than yourself without their consent.

9. Acceptable Use

You agree not to: use the Services for any unlawful purpose; upload content that is illegal, infringing, harmful, or deceptive; attempt to gain unauthorized access to our systems or other users’ accounts; interfere with the operation of the Services; or use the Services in any way that violates applicable law or Apple’s terms.

10. Third-Party Services and Links

The Services may integrate with third-party services (such as Apple for payments and analytics providers) and may contain links to third-party websites. We are not responsible for third-party services or content. Your use of third-party services is subject to their own terms and privacy policies.

11. Intellectual Property

The App, including its code, design, text, graphics, logos, and the output of our identification models, is owned by us or our licensors and is protected by copyright, trademark, and other laws. All rights not expressly granted in these Terms are reserved.

12. Disclaimers

12.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12.2 WE DO NOT WARRANT THAT IDENTIFICATION RESULTS WILL BE ACCURATE, COMPLETE, OR RELIABLE, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. IDENTIFICATION RESULTS ARE FOR INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY, AS DESCRIBED IN SECTION 4.

13. Limitation of Liability

13.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES.

13.2 OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (US $100). THIS SECTION DOES NOT LIMIT LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

13.3 Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless us and our officers, directors, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services, your User Content, or your violation of these Terms or applicable law.

15. Termination

We may suspend or terminate your access to the Services, in whole or in part, at any time for any reason, including if you violate these Terms. You may stop using the Services at any time. Upon termination, the licenses granted in these Terms end, but Sections 8, 11, 12, 13, 14, and 16 will survive.

16. Governing Law and Dispute Resolution

16.1 These Terms are governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China, without regard to its conflict-of-law principles.

16.2 We encourage you to contact us first regarding any dispute, and we will try to resolve it promptly. Any dispute arising out of or relating to these Terms or the Services that is not resolved informally will be resolved exclusively in the courts of Hong Kong, and you consent to the personal jurisdiction of those courts.

16.3 You and we agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

17. Copyright and DMCA Policy

If you believe that content on the Services infringes your copyright, please contact our designated agent at support@novaxfy.com with the information required under the Digital Millennium Copyright Act (17 U.S.C. § 512), including identification of the work, the allegedly infringing material, and your contact information. We will respond to valid notices in accordance with applicable law.

18. Miscellaneous

18.1 If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full effect.

18.2 These Terms constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings.

18.3 Our failure to enforce any provision of these Terms is not a waiver of that provision.

18.4 We may assign these Terms, in whole or in part, without notice. You may not assign these Terms without our prior written consent.

18.5 Notices under these Terms may be provided by in-app notifications, email, or posting within the Services.